|
|
Penn State WebMail Frequently Asked Questions (FAQ) |
Welcome to the
Comments can be directed to webmail@psu.edu.
Important: On March 10, 2009, WebMail was updated. Please visit webmail.psu.edu and click on "Lastest Updates to WebMail" for a list of changes. |
SECTION 1: Getting Started
- 1.1
What is Penn State WebMail?
- 1.2 Who
can use it?
- 1.3 How
do I access WebMail?
- 1.4
What browsers are compatible with Webmail?
- 1.5
What should I do if I can't access WebMail?
SECTION 2: Basic WebMail Features and Use
- 2.1
The options screen appears the first time I access WebMail. Can I change
the default options?
- 2.2
How do I access the different WebMail sections?
- 2.3
How are mailboxes and messages displayed in WebMail?
- 2.4
Can I change the colors of WebMail?
- 2.5
How much space can I use in my WebMail?
SECTION 3: Using WebMail/The Inbox and Other Features
- 3.1
How do I check my e-mail via WebMail?
- 3.2
How do I read my e-mail messages?
- 3.3 If
an attachment is sent to me, how can I retrieve it?
- 3.4
How do I delete/move e-mail messages?
- 3.5
Can I sort messages?
- 3.6 How do I add contacts to my
address book?
- 3.7 How do I compose a new message?
- 3.8 Can I include attachments with my
messages?
- 3.9 Can I send e-mail formatted with
HTML?
- 3.10 Can I create new folders in
which to store my e-mail?
- 3.11 How can I search for messages
sent/received/saved?
- 3.12 Can I create e-mail filters?
- 3.13 Why am I receiving the Empty
Trash alert?
SECTION 4: Logging Out
SECTION 5: Troubleshooting/Getting Help
- 5.1
Who should I contact if I need help with WebMail?
- 5.2 I
am not receiving any new e-mail. Why is this happening?
- 5.3
Why doesn't the HTML editor appear in Safari when I try to compose an
e-mail?
- 5.4
What is the Help: Compose won’t work button for?
SECTION 1: Getting Started
1.1 What is Penn State WebMail?
Penn State WebMail is a web-based e-mail client that provides you with anytime,
anywhere access to your Penn State e-mail via a web browser. Authentication and
e-mail storage in WebMail are made possible via your Penn State Access Account
userid and password. The easy-to-use interface lets you create and organize
mailboxes, access directory services, create and add personalized signatures,
and change a variety of settings.
1.2 Who can use it?
1.3 How do I access WebMail?
To access WebMail, type https://webmail.psu.edu/
into your web browser location/address field and the WebMail splash screen will
appear. Click the Login to WebMail link,
and you will be prompted to authenticate with your Access Account userid and
password.
Note:
- To use WebMail, you
will need to make sure that your web browser is JavaScript-enabled and
SSL-enabled. These options are ordinarily enabled by default, but can be
changed using your web browser's preferences or options.
- If you're a new user of
WebMail, you will automatically be directed to the Options
screen the first time you log in to WebMail. The information that appears
on your Options screen is based on your LDAP directory
entry. For more information about directory services at
- WebMail is one of
several published services using WebAccess,
such as Portal, ANGEL, etc. Every time you log in to WebMail, you can access other WebAccess applications just by
typing in the URL of the site you wish to access to in the address field
of your browser without entering your userid and password again. For
instance, if you wish to go to ANGEL
after you're done checking your e-mail, simply type https://cms.psu.edu in the browser
location/address field of your web browser and hit enter. You will
automatically be logged in to ANGEL without
authenticating again. The same applies if you're in Portal and wish to go to WebMail.
1.4 What browsers are
compatible with WebMail?
|
Operating System |
Version |
Browser |
Version |
|
Mac OS X |
10.4 |
Safari Firefox Firefox |
3.1 2.x 3.x |
|
Mac OS X |
10.5 |
Safari Firefox Firefox |
3.1 2.x 3.x |
|
Windows |
XP |
Internet
Explorer Internet
Explorer Firefox |
6 7 2.x |
|
Windows |
|
Internet Explorer Firefox Firefox |
7 2.x 3.x |
1.5 What should I do if I can't access WebMail?
If you cannot authenticate to WebMail, consider the following:
- You might have entered
your Access Account and/or password incorrectly. Note that you must
authenticate to WebAccess with your Access Account userid (for example,
xyz123 where xyz123 represents your userid) and password. Our error logs
show that attempting to log in with your full name or
- Try changing your
current Access Account password via the Secure Server at https://www.work.psu.edu/.
- If you continue to
experience problems and the options above do not solve the problem, you
may need to reset your Access Account password. You will need to visit a signature station
with your ID+ card to reset your password.
- For further access
account assistance, visit the Accounts
Services Office at 204 Wagner Building, e-mail accounts@psu.edu, call 814-865-4772, or
contact an ITS Help Desk.
- If you are at or near
another Penn State location, then you can visit their local computer
support help desk. Other help desk locations can be found at http://css.its.psu.edu/consulting/consult.html#hd.
SECTION 2: Basic WebMail Features and Use
The information fields are filled in with information (extracted from your directory entry);
however, you can edit the From and Return Address fields to suit your
needs. Tabs in Webmail are disabled by default. You can enable it from this
section. After enabling tabs, please remember
to NOT hit the back button in your browser when logged in to WebMail at any
time. If you do, you will be redirected to the log
in page and will lose any unsaved work or unsent messages. Also, if you hit
the refresh button in your web browser, your instance of WebMail will be
restarted, which results in closing all tabs and starting at your inbox again.
This can also result in the loss of unsaved work or unsent messages.
For students, it is important to note that WebMail does not leave your e-mail on the server by default. However, for faculty, staff, and IMAP users, the default option for WebMail is set to leave e-mail on the server.
If you choose to leave e-mail on the server, this means that you will still be able to receive all of your e-mail via another client. For example, if you check e-mail using the e-mail client Thunderbird on your computer, the e-mail you received through WebMail will also download to the Thunderbird client.
In the new version of Webmail, the Email Server setting has been removed from the options screen. The email.psu.edu and mail.psu.edu server settings are now the same in Webmail.
After you make your changes, click Save Changes.
The navigation panel is divided into two sections. The top section lists the default links (Inbox, Compose, Outbox, Attachments, Junk, Trash, Folders) including a complete list of all of the folders you've created, which you can navigate by clicking on the up and down arrows. The lower section lists the commands that help you maintain your WebMail (Directory, Contacts, Search, Options, Help, Logout).
To close a tab, click on the 
next to the tab name along the top of WebMail.
2.3 How are mailboxes and messages displayed in WebMail?
When you login, WebMail automatically checks e-mail and then displays the inbox. To view other mailboxes (Outbox, Junk, Trash, etc.) please click on its name in the navigation panel. If you have tabs enabled, the mailbox will open in a new tab. The number and type of messages that are displayed in a mailbox depend on your Options settings. The default setting in WebMail is to display 50 messages at a time.
- To change the number and type of messages that display in
your inbox:
- Make a selection from the -Display 50
messages- drop down menu on the upper right hand corner.
- If you wish to change the setting permanently,
make sure that you do so via the Options screen. We
recommend choosing either Display only last 20 messages or Display
only last 50 messages.
By default, messages in the mailbox are displayed chronologically, oldest messages on the top. You can change this default setting to newest messages first on the Options screen.
The From, Subject, Date and Size of each e-mail is displayed in the mailbox. All unread messages are displayed with a bold subject. By default, an e-mail's sender name is displayed without the sender e-mail address. The sender address is available by hovering the mouse over the sender name. You can choose to always display the name and e-mail address in the From field from the Options screen.
In addition to the "< Prev" and "Next >" links for navigating through mailboxes, "<< First" and "Last >>" links have been added to each mailbox to assist in quickly navigating larger mailboxes.
Each mailbox has an Action Bar for performing common mailbox maintenance tasks at the top and bottom of the display window. To prevent a cluttered look, mailboxes containing 5 or fewer messages will only have the action bar at the top. With more than 5 messages, an additional action bar at the bottom of the page will also be provided. You can Delete, Move or Mark selected messages using the Action Bar. To select a message, please check the box next to the Sender name. The drop down menu next to the Mark button allows you to change the status of any messages selected from the current mailbox. Currently the statuses available to you are New and Read and the special status Junk. Marking a message as Junk will move the message to your junk folder. Please note that future messages from the same sender will still arrive in your inbox.
2.4 Can I change the colors of WebMail?
Yes, WebMail provides you with a default color scheme and a default theme, but
you can also create a customized WebMail color scheme via the Color Options
section of the Options screen.
- Click on Options
in the navigation panel.
- Click on the Color
Options link, located at the top right-hand area of the options tab.
- To change the color of
an item, click on the corresponding Change button. A new
window, which provides web-safe color swatches, should appear.
- From this window, click
on a color to set the new color for this item.
- A preview of the
changes on the right side of the Color Options screen will let you
see how your color selections would appear when saved.
- Click Save
Colors to save your new color choices.
To reset your colors to the WebMail default colors: Click Reset All Colors.
To cancel any changes, click Cancel.
2.5 How much space can I use in my WebMail?
WebMail provides a new, fast, and dedicated file system from which to serve all
of your e-mail. Each user gets 1GB of space for WebMail in addition to the 1 GB
maximum quota of PASS. This means that you gain an additional 1GB of space,
exclusively for storing e-mail.
SECTION 3: Using WebMail/The Inbox and Other Message
Features
3.1 How do I check my e-mail via WebMail?
Simply, Log in. Your Inbox
tab will appear and any new messages should be downloaded automatically.
WebMail is set to refresh/check your e-mail automatically. If your e-mail was recently checked, your inbox's status section — located under the Check Mail Now link — will display the number of messages received. Otherwise, the time your e-mail was last checked is displayed.
To manually check your e-mail, click the Check Mail Now link. Please note there is a two minute minimum check interval.
You are expected to observe University Policy - AD20 Computer and Network Security. Excessive checking of e-mail is considered system abuse under University Policy AD20. WebMail makes checking e-mail within AD20 guidelines very easy for you by automatically keeping track of the last time you checked your e-mail.
NOTE: Each e-mail message includes a standard navigation bar. Navigation items include Reply, Reply to All, Forward, Delete, Full Headers, Printer Friendly, Previous, Next, and Index.
- Click Reply to reply to the current
message. This action lets you reply to the sender only.
- Click Reply to All to reply to the
sender and all included recipients.
- Click Forward to send the message to
another recipient.
- Click Delete to delete the message. This
function lets you delete the message without having to access the index
again. It's just another means by which you can delete messages to your
Trash folder.
- Click Full Headers to display full
header information.
- Click Printer Friendly to view and
format the message for printing.
- Click Previous and Next to
navigate through the mailbox's messages.
- Click Index to return to the message
list for that mailbox.
Note: To forward an e-mail message with full header information:
- Open the message.
- Click on the Full Headers
link.
- Click the Forward link.
- You can now send the message as you would send
any other message.
- Click on the Attachments link on the navigation panel on the
left hand side.
- The attachments directory should now be displayed.
- The attachments are organized into two separate sections for
incoming and outgoing attachments respectively.
- To view or download an attachment, click on the
name of the attachment.
When an e-mail message with an attachment is deleted, the attachment is not deleted with the e-mail by default. The "On Message Delete" setting provided in the Options page will allow you to change this behavior so that a message's attachments are deleted the attachments folder along with the message. You can delete an attachment by clicking the attachment link in the navigation panel.
- Click the corresponding checkbox next to an
attachment.
- Scroll to the bottom of the attachment’s section and click Delete.
To delete all attachments at once:
- Click the Select All check box at the
bottom of each section (Incoming or Outgoing)
- Click Delete. This will delete
all the attachments only from that section.
3.4 How do I delete/move e-mail messages?
You can easily delete or move messages in WebMail to your trash or
to another mailbox.
- To delete/move
individual messages, check the boxes next to each message you
want to delete/move.
- To delete/move
all messages in the index, click Select All link.
- To delete
these messages, click Delete Messages button in
the action bars found at the top and bottom of the mailbox.
- To move these
messages:
- Select a folder
from the drop down menu next to the Move button in the action
bar.
- Click Move.
Deleted messages are stored in the Trash. The Trash folder creates itself the first time a message is deleted. Messages will be completely deleted from your trash once you click on [empty it] located next to the Trash link in the navigation panel.
3.6 How do I add
contacts to my address book?
To open your
address book, click on Contacts in the navigation panel. The contacts
window will appear. It includes four links at the top of its window: Contacts,
Add a new entry, Add a new contact list, and Directory Lookup.
Via these links, you can easily access your Contacts, add new entries or
contact lists, or perform directory searches.
The first letter of each entry is
represented as an alphabetized link. These links appear at the top of your
contacts list. As your contacts list begins to expand, the alphabetized links
will help you to quickly "jump to" any entry, without having to
scroll through your contacts list.
If you need to look up a recipient's Penn State e-mail
address, you can use the built in directory search:
- Click Directory
from the navigation panel.
- Use the available
search criteria to search for the recipient. Search results display
information from the Penn State On-line
Directory.
- Once your search is
completed, you can add the recipient to your Contacts
list automatically by clicking Add to Contacts.
- After the Adding
New Contact screen appears click Save to confirm
the entry and save it to your contacts list.
The contact nickname, name and e-mail address fields in the WebMail's address book only allow certain characters. The following list shows the allowable characters in each field of the contact entry:
- Nick names may only
contain alphanumerics.
- Full names may only
contain alphanumerics, underscores, spaces, hyphens, periods, double and
single quotes, and commas.
- The local part of an
e-mail address (the part before @) may only contain alphanumerics,
periods, underscores, percent signs, and hyphens. The domain part of an
e-mail address (the part after @) may only contain alphanumerics, periods,
and hyphens.
3.7 How do I compose a new message?
Just as you would compose new messages in any other e-mail client, you can also
compose messages via WebMail. To compose a message:
- Click on the Compose
link from the navigation panel. A separate Compose tab
appears.
- Add the recipients in
the To: field.
- If you have created
a contact list and enabled the Autocomplete Address Book feature, WebMail
can auto-complete the name and/or e-mail address for the recipient. For
example, when typing "X" in the To: field, the name
Xavier and the e-mail address xyz123@psu.edu (assuming you have Xavier
and the e-mail address xyz123@psu.edu saved in your contacts)
will appear from a drop down menu that appears under the From
field. If applicable, it also will add recipients to the CC:
and/or BCC: fields.
- You can also add
recipients directly from your contact list.
- Click on the Contacts
button to the right of the From field or the Contacts
button in the navigation bar.
- To add a
recipient to the message you are composing, click on either To,
CC, or BCC
located on the right-side of the recipient's name and e-mail address.
WebMail will automatically add the recipient to the appropriate field.
- In the message field,
compose your message.
- WebMail includes a new
and improved Spellchecker. The
Spell check dictionary has also been updated with a PSU dictionary that
contains some of the words specific to the Penn State community. For a
list of words in the PSU dictionary please click here. To access this feature,
- Click on the Check
Spelling link.
- The spellchecker
will now check for possible misspellings.
- The spellchecker
then gives you several options to choose.
- When the spellcheck
completes, you can return to composing the e-mail by clicking the Resume editing link.
- To send the
message, simply click Send.
- If you wish to send
the message at a later time, click Save Draft.
- You can resume a
saved draft by clicking on the Saved Drafts folder.
- Click on the subject of an e-mail in the Saved Drafts folder to resume
composing the e-mail.
- All sent
e-mail is stored in your Outbox.
3.8 Can I include attachments with my messages?
Yes, you can. To attach a file:
- Click Add Attachments link.
- Click the Browse
button that appears to find a file to attach.
- After locating the
file you wish to attach, click Open.
- The file then appears
under the BCC
- Large files can take
some time to upload
- Note:
You may only attach up to 20 files per message and the total size of the
message (text + headers + attachments) cannot exceed 14MB.
3.9 Can I send e-mail formatted as HTML?
Yes, you can. With WebMail, you are able to format your message, choose a font
family, font size, and many other features. These formatting commands and
features are located at the top of your compose message body when the advanced
or HTML editor is enabled.
The advanced editor can be enabled through the Options interface. You can set the font family and font size for composing e-mails from the Options interface. Once set, these defaults can be overridden through the drop down menus on the tool bar when you are composing a message.
3.10 Can I create new folders in which to store my e-mail?
WebMail lets you create new e-mail folders, so that you can easily organize
your e-mail messages.
- To create a folder:
- Click Manage Folders
from the navigation panel. The Manage Folders screen
appears under a new tab. Note that all current folders are listed here
with the number of messages they contain and the size of each folder.
- In the Create Folder area, type the name for
your new folder in the Folder Name field.
- Next click Create Folder. The folder is then
added to your list of mailboxes.
- If you wish to empty or delete one of your mailboxes:
- In the Folder Maintenance area, select the
folder from the drop down menu.
- If you click Empty Folder, all messages are
completely removed from the folder.
- If you click Delete Folder, the folder and
all messages in it are removed from WebMail.
- To view the
contents of a mailbox, simply click on its corresponding link in
the list of mailboxes.
3.11 How can I search for messages sent/received/saved?
You can search for messages in different folders in WebMail based on different
criteria such as From, Subject, To,
or Body. To search your messages,
- Click the Search
link located in the navigation panel.
- You can check or
uncheck different parts of the messages to search. If From
is checked, you can easily search for messages from a specific sender,
such as webmail@psu.edu.
- By default, the From
and Subject fields are checked.
- Type the
keyword you are looking for in the text field to the right.
- Select each of
the folders you would like to search for messages matching the
given keyword.
- Finally, click Search
and you will be presented with an index of matching messages.
- You can view each of
the matching messages by clicking on its subject just as you would in a
normal folder index.
- You can also get a
message preview by clicking the Preview
link next to the subject. By previewing
messages, you can ensure that you have found the correct message without
having to navigate away from the search results page each time. This will help reduce the number of
searches and the amount of time taken to find the right message.
- If you wish to perform
another search, simply click on the Search Again
button below the index of search results.
3.12 Can I create e-mail filters?
Yes! You can create filters to better organize your incoming e-mail into
folders or to deal with unwanted e-mail messages.
You can create a filter/mailbox to transfer and organize e-mail messages for each listserv to which you subscribe. For example, any e-mail with "stnewsletter@pde.paramount.com" in the From line can be transferred into a mailbox called "Star Trek Newsletter." You may also send anything with your boss's name in the From field into a mailbox called "From My Boss."
Note: The X-PSU-Spam-Flag filter is created by default to move spam e-mail messages to your Junk folder. Please note, this filter cannot be removed.
To create and edit your own filters,
- Click on Options
in the navigation panel.
- Click on Filter
Options at the top of the Options tab.
- To create a new
filter:
- Locate the Create
a New Filter area below any currently existing filters.
- Select the field to
match in the Header drop down menu.
- Select the Criteria
next to match on messages that either contain or do not contain the
keywords.
- In the Text
field, you must enter the keywords to search for in the incoming
messages, much like when using the search interface.
- From the -Choose
Folder- drop down menu, choose the target or destination folder to
move matching messages to.
- Click on the Add
Filter button
- To edit an existing
filter click on Edit next to the filter you would like to change. You will
now be able to change the filter criteria and which folder messages are filtered
to.
- Note:
Filters are run in order from top to bottom. If two filters match the same
message, only the first filter will be used.
- You can change the
order of the filters including the X-PSU-Spam-Flag filter
by moving a filter up (clicking on the Move Up
link) or moving a
filter down (clicking on the Move Down link) located under Position and then
clicking on Save Filter Order.
- By ordering your
filters correctly, you can augment the X-PSU-Spam-Flag
filter.
- Messages that might
ordinarily go to the Junk folder such as some newsletters can be
redirected to your Inbox by Whitelisting
the sender. The “Whitelist Sender”
option is available in Mark menu of the Junk folder’s action bar. This
option is available only for messages in the Junk folder. This feature
allows the user to mark e-mail senders whose messages are being
mistakenly sent to the Junk folder as non-spam e-mail messages. When a
sender is whitelisted, a filter is automatically created so that all
future e-mail messages from that e-mail address is always sent to the
Inbox. You can whitelist an e-mail
address by one of the two following methods
I - First Method
o From within the Junk e-mail folder, select the e-mail from the sender you want to whitelist by placing a check in the box to the left of the sender's name.
o
From the Action bar on
the top, pull down the "Mark
As" drop down box and choose "Whitelist
Sender".
o Click on the Mark button next to the drop down box.
o A filter is automatically created in your filter options that will send all future e-mail messages from the sender's e-mail address to the Inbox. Note: The current e-mail message will remain in your Junk E-mail folder.
o The newly created whitelist filter can be seen by clicking on Options in the Left hand menu. On the Options screen, click on Filter options in the middle of the menu bar on the top.
II - Second Method
o Open the e-mail message from the Junk folder by clicking on the Subject.
o
Use the "Mark As" drop down box at
the top to choose "Whitelist
Sender".
o
The Whitelist filter will be created to
automatically filter future e-mail messages from the sender to the Inbox.
- Messages that are not
being matched by the X-PSU-Spam-Flag filter can still be automatically
filtered to the Junk folder by creating an additional filter with a
destination of Junk.
- If you wish to delete
any filters you have created, click on the Delete link.
3.13 Why am I receiving the Empty Trash
alert?
The Trash mailbox in WebMail is restricted to a size of 10MB. Once the size of your trash exceeds this size, you will receive the Empty Trash alert every time you log in. Please note that clicking on Continue will take you directly to your Inbox and check for mail.
SECTION 4: Logging Out
4.1 How should I log out of WebMail?
It's easy to log out of WebMail.
- First, finish your current tasks and save
and/or send any messages.
- Click Logout located on the
navigation panel.
- A WebAccess window appears
asking whether you wish to completely Logout of all
WebAccess Applications or go Back to WebMail.
- Click Logout.
- This action logs you out of WebMail and all
WebAccess services. You will then be directed to the WebAccess login page.
Note: It is strongly recommended that you log out completely from WebMail. If you choose to log out without using Logout in the navigation panel by simply exiting your web browser, your mailboxes will NOT be compressed automatically. Your quota usage will not reflect deleted message until your mailboxes are compressed.
SECTION 5: Troubleshooting/Getting Help
5.1 Who should I contact if I need help with WebMail?
If you experience problems with WebMail and the answer to your question is not
found in the WebMail FAQ, send a message to webmail@psu.edu
and include the following:
- your Access
Account userid (for example, xyz123)
- the time the
error occurred
- the error
message(s) received, if any
- the web browser
type and version (for example, FireFox 2.0.0.14 or Internet
Explorer 7.0)
- the platform
(for example, Windows or Macintosh)
- If you use another e-mail client to check your e-mail,
make sure that you have it set to leave mail on the server. Correct
configurations for e-mail clients can be found via the Electronic Mail
section of the ITS Internet Access Guide at http://css.its.psu.edu/internet/email.html.
- If you are signed up for theImap
service, make sure that you do not have any IMAP connections open when using Webmail.
Having WebMail and IMAP sessions open at the same time will result in errors. While IMAP users
can use both IMAP and WebMail, you should not be logged in to them both services at the same time.
- Remember, WebMail
only supports email.psu.edu and mail.psu.edu. If you use another
server to check your e-mail (such as a departmental server or one
maintained by a third-party ISP), then you will not be able to use WebMail
unless you change your e-mail forwarding information. See the next item
for details.
- If you forward
your e-mail to another e-mail server, then you will not receive
e-mail via WebMail. Check your e-mail forwarding entry via the ITS Secure
Server at https://www.work.psu.edu/.
- Once you access the
ITS Secure Server, click on the Change your e-mail forwarding
address link.
- You will be prompted
to authenticate with your Access Account userid
and password.
- The Change
your e-mail forwarding Address page should then appear.
- In the Forwarding
Address field, check the server.
- If you wish, change
the Forwarding Address server to email.psu.edu or
mail.psu.edu
- Click Change.
5.4 What is the
Help: Compose won’t work button for?
We have observed that certain e-mail messages when forwarded or replied to, freeze the compose e-mail tab by not allowing you to type anything into the body of the e-mail message. You can resolve this issue by clicking on the green button, Help: Compose Won’t Work. This button will only appear if tabs are enabled in Webmail. Please note that this error occurs only on the Firefox browser. Hence, the button is available only while accessing WebMail on the Firefox browser.
The following words are inbuilt into the Spell-check as a part of the PSU Dictionary. If you feel that certain words must be added to the dictionary, please e-mail your suggestions to webmail@psu.edu
ANGEL
Atherton
BJC
Bigler
Burrowes
Calder
Centre
Curtin
DeChellis
Fraser
Garner
HUB
JoePa
LionShare
MSU
Nittany
Notre
OSU
PSU
Paterno
Pattee
Penn
Pollock
Posluszny
Pugh
Robeson
Schwab
Shortlidge
Spanier
State
Thon
WebAccess
WebLion
WebMail
Willard
eLion
|
| Penn State | ITS | ASET | |